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For immediate assistance and setup you can reach us via WhatsApp

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Facing technical challenges or product concerns? We’re here to assist

Contact Sales

Connect with our team to explore customized billing solutions or share your insights on improving our platform.

Contact Sales

Connect with our team to explore customized billing solutions or share your insights on improving our platform.

We’d love to help! Let us know how

We’d love to help! Let us know how

Your Queries, Simplified

Questions? Answers!

Find quick answers to the most common questions about our platform

Is there a free trial available?

Yes, we offer a 14-day trial so you can evaluate the Centipid Billing software and determine if it suits your needs.

Is there technical support available?

Yes, we offer free technical support to all our users through our whatsapp +254742324193.

Do you support multiple locations?

Yes, we support multiple locations and multiple mikrotik devices.

Can I customize Centipid to fit my brand ?

Absolutely. Centipid offers flexible customization options, including fonts, colors, layouts, and more, to match your brand identity.

Which countries do you support?

Our billing system is available worldwide β€” we support businesses and ISPs in all countries. No matter where your customers are located, you can seamlessly manage billing, payments, and user accounts. 🌍 Global Coverage – Designed to work in any country, whether you operate in Africa, Europe, Asia, the Americas, or beyond. πŸ’³ Flexible Payments – We integrate with both local payment gateways (like M-Pesa, Paystack, ClickPesa, ZenoPay, and IOTEC) and international options (cards, bank transfers, and more). πŸ“‘ ISP & Hotspot Ready – Whether you run a small hotspot in a single town or a large ISP across multiple regions, our system adapts to your needs. πŸ”’ Secure & Scalable – Built to handle compliance, currency variations, and multi-region growth with ease. By supporting all countries, our platform makes it simple for you to expand your services globally without worrying about billing limitations.

Which Mikrotik models do you support?

Our billing system is fully compatible with a wide range of MikroTik RouterOS devices, ensuring flexibility and scalability for ISPs, network administrators, and businesses of all sizes. We support MikroTik models running RouterOS v6 and v7, including popular series such as: MikroTik hAP Series (hAP lite, hAP acΒ², hAP axΒ³) – ideal for small offices and home networks. MikroTik RB Series (RB2011, RB3011, RB4011) – powerful options for medium to large networks. MikroTik CCR Series (CCR1009, CCR2004, CCR1036, CCR1072) – carrier-grade Cloud Core Routers designed for ISPs and high-performance environments. MikroTik CRS Series (CRS3xx switches with routing features) – excellent for enterprises that need both switching and routing. MikroTik LHG, SXT, and LtAP Series – widely used for wireless, outdoor, and mobile networking solutions. Whether you are running a small hotspot network or managing large-scale ISP deployments, our billing system integrates seamlessly with MikroTik devices. As long as your router supports API access and standard RouterOS configurations (PPPoE, Hotspot, DHCP, VLAN, etc.), you can take full advantage of our features, including automated user management, voucher generation, bandwidth control, and reporting. If you’re unsure about your specific MikroTik model, our team can verify compatibility and guide you on the best setup for your network.

What payment methods do you support?

Our billing system supports a wide range of secure and convenient payment methods, making it easy for your customers to pay using the option they trust most. Currently, we integrate with: Paystack – Accept online payments via cards, mobile money, and bank transfers across Africa. M-Pesa – The most popular mobile money payment solution in Kenya and East Africa. IOTEC – Fast and reliable digital payment processing tailored for ISPs and businesses. ClickPesa – A business payment platform that simplifies transactions across Africa. ZenoPay – A modern digital payment solution designed for efficiency and ease of use. Direct Bank Payments – Customers can also pay directly via supported bank accounts. With these multiple gateways, our billing system ensures real-time payment confirmations, instant service activation, and reduced revenue leakages. Whether your clients prefer mobile money, online wallets, or direct bank transfers, our platform is built to handle it all. This flexibility empowers ISPs, hotspot operators, and enterprises to offer their customers convenient payment choices while streamlining their revenue collection.

Do you support captive portals?

Yes! Our billing system fully supports captive portals to help you manage user access and monetize your Wi-Fi or hotspot networks. A captive portal is the login page that customers see when they connect to your Wi-Fi before they can browse the internet. With our platform, you can: Authenticate Users – Require customers to log in using vouchers, mobile numbers, hotspot accounts, or social logins. Automate Billing – Link your captive portal directly to our billing system so payments and account activations happen instantly. Customize Branding – Add your company name, logo, and colors to create a professional Wi-Fi experience. Advertise & Upsell – Display ads, promotions, or announcements directly on the portal page before users access the internet. Track Usage – Monitor connected users, bandwidth consumption, and session times in real time. Our captive portal solution is ideal for ISPs, hotels, cafes, coworking spaces, schools, and public Wi-Fi providers who want to offer secure, branded, and revenue-generating internet access.

Feel free to mail us for any enquiries : sales@centipidtechnologies.com

Your Queries, Simplified

Questions? Answers!

Find quick answers to the most common questions about our platform

Is there a free trial available?

Yes, we offer a 14-day trial so you can evaluate the Centipid Billing software and determine if it suits your needs.

Is there technical support available?

Yes, we offer free technical support to all our users through our whatsapp +254742324193.

Do you support multiple locations?

Yes, we support multiple locations and multiple mikrotik devices.

Can I customize Centipid to fit my brand ?

Absolutely. Centipid offers flexible customization options, including fonts, colors, layouts, and more, to match your brand identity.

Which countries do you support?

Our billing system is available worldwide β€” we support businesses and ISPs in all countries. No matter where your customers are located, you can seamlessly manage billing, payments, and user accounts. 🌍 Global Coverage – Designed to work in any country, whether you operate in Africa, Europe, Asia, the Americas, or beyond. πŸ’³ Flexible Payments – We integrate with both local payment gateways (like M-Pesa, Paystack, ClickPesa, ZenoPay, and IOTEC) and international options (cards, bank transfers, and more). πŸ“‘ ISP & Hotspot Ready – Whether you run a small hotspot in a single town or a large ISP across multiple regions, our system adapts to your needs. πŸ”’ Secure & Scalable – Built to handle compliance, currency variations, and multi-region growth with ease. By supporting all countries, our platform makes it simple for you to expand your services globally without worrying about billing limitations.

Which Mikrotik models do you support?

Our billing system is fully compatible with a wide range of MikroTik RouterOS devices, ensuring flexibility and scalability for ISPs, network administrators, and businesses of all sizes. We support MikroTik models running RouterOS v6 and v7, including popular series such as: MikroTik hAP Series (hAP lite, hAP acΒ², hAP axΒ³) – ideal for small offices and home networks. MikroTik RB Series (RB2011, RB3011, RB4011) – powerful options for medium to large networks. MikroTik CCR Series (CCR1009, CCR2004, CCR1036, CCR1072) – carrier-grade Cloud Core Routers designed for ISPs and high-performance environments. MikroTik CRS Series (CRS3xx switches with routing features) – excellent for enterprises that need both switching and routing. MikroTik LHG, SXT, and LtAP Series – widely used for wireless, outdoor, and mobile networking solutions. Whether you are running a small hotspot network or managing large-scale ISP deployments, our billing system integrates seamlessly with MikroTik devices. As long as your router supports API access and standard RouterOS configurations (PPPoE, Hotspot, DHCP, VLAN, etc.), you can take full advantage of our features, including automated user management, voucher generation, bandwidth control, and reporting. If you’re unsure about your specific MikroTik model, our team can verify compatibility and guide you on the best setup for your network.

What payment methods do you support?

Our billing system supports a wide range of secure and convenient payment methods, making it easy for your customers to pay using the option they trust most. Currently, we integrate with: Paystack – Accept online payments via cards, mobile money, and bank transfers across Africa. M-Pesa – The most popular mobile money payment solution in Kenya and East Africa. IOTEC – Fast and reliable digital payment processing tailored for ISPs and businesses. ClickPesa – A business payment platform that simplifies transactions across Africa. ZenoPay – A modern digital payment solution designed for efficiency and ease of use. Direct Bank Payments – Customers can also pay directly via supported bank accounts. With these multiple gateways, our billing system ensures real-time payment confirmations, instant service activation, and reduced revenue leakages. Whether your clients prefer mobile money, online wallets, or direct bank transfers, our platform is built to handle it all. This flexibility empowers ISPs, hotspot operators, and enterprises to offer their customers convenient payment choices while streamlining their revenue collection.

Do you support captive portals?

Yes! Our billing system fully supports captive portals to help you manage user access and monetize your Wi-Fi or hotspot networks. A captive portal is the login page that customers see when they connect to your Wi-Fi before they can browse the internet. With our platform, you can: Authenticate Users – Require customers to log in using vouchers, mobile numbers, hotspot accounts, or social logins. Automate Billing – Link your captive portal directly to our billing system so payments and account activations happen instantly. Customize Branding – Add your company name, logo, and colors to create a professional Wi-Fi experience. Advertise & Upsell – Display ads, promotions, or announcements directly on the portal page before users access the internet. Track Usage – Monitor connected users, bandwidth consumption, and session times in real time. Our captive portal solution is ideal for ISPs, hotels, cafes, coworking spaces, schools, and public Wi-Fi providers who want to offer secure, branded, and revenue-generating internet access.

Feel free to mail us for any enquiries : sales@centipidtechnologies.com

Your Queries, Simplified

Questions? Answers!

Find quick answers to the most common questions about our platform

Is there a free trial available?

Is there technical support available?

Do you support multiple locations?

Can I customize Centipid to fit my brand ?

Which countries do you support?

Which Mikrotik models do you support?

What payment methods do you support?

Do you support captive portals?

Feel free to mail us for any enquiries : sales@centipidtechnologies.com